Jason Hortelano
@jasonhortelano
I support customers and teams through technical service, data analysis, and IT assistance.
PhilippinesWhat I'm looking for
I've supported customers as a TSR/CSR at IONOS, helping deliver responsive technical and customer service.
Previously, I worked as a Data Analyst at Office Partners 360, bringing analytical experience to a customer-focused background.
At ConnectSend, I served as an IT Assistant and supported technology-related operations.
I'm customer-service oriented, communicate well, manage time effectively, and work collaboratively under pressure.
Experience
Work history, roles, and key accomplishments
TSR/CSR
IONOS
Oct 2023 - Sep 2025 (1 year 11 months)
Provided technical support and customer service to clients, handling inquiries and resolving issues.
Education
Degrees, certifications, and relevant coursework
University of Cebu Banilad Campus
Bachelor of Science, Information Technology
2009 - 2013
Pursued a Bachelor of Science in Information Technology at the University of Cebu Banilad Campus from 2009 to 2013.
Pit-os National High School
High School Diploma, General Studies
2006 - 2010
Completed secondary education at Pit-os National High School from 2006 to 2010.
Mandaue City Central School
Elementary Diploma, General Studies
2000 - 2006
Completed elementary education at Mandaue City Central School from 2000 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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