Jason Bumgarner

Provided classroom instruction and managed student behavior across various subjects and grade levels. Ensured a safe and productive learning environment in the absence of the regular teacher.

Delivered comprehensive service and performed installations of coffee brewing and beverage equipment for a dedicated customer base. Managed parts inventory, meticulously documented work assignments, and ensured compliance with all company-required documentation and activity verification processes.

Provided essential technical support and assistance to Senior Technical Support professionals, focusing on medical records and claims processing. Conducted personalized coaching sessions to enhance representative skills and collaborated on innovative strategies to boost team productivity.

Received comprehensive training in handling Home and Host inquiries, specializing in Coordination of Benefits (COB) and Durable Medical Equipment (DME). Collaborated extensively with various Blue Cross plans nationwide, effectively addressing complex queries regarding claims and healthcare providers.

Managed patient and insurance company inquiries regarding medical claims and bills, ensuring accurate billing and clear understanding of insurance processes. Acted as a patient advocate, facilitating payments, setting up budget plans, and overseeing coding reviews and primary/secondary insurance billing.

Served as a Customer and Health Advocate for BOEING, leveraging extensive familiarity with various internal platforms and tools to assist members with claim inquiries and benefit guidance. Excelled in explaining policy benefits, demonstrating coverage optimization, and highlighting additional insurance features to members.

Grade: Magna Cum Laude

Completed a Bachelor of Arts degree with a focus on History and a minor in Secondary Education. The curriculum provided a comprehensive understanding of historical events and pedagogical methods for teaching.