Jasmin Jimilgo

I am a dedicated and customer-focused professional with three years of experience in delivering exceptional service and support. My background includes effectively handling inquiries, resolving issues efficiently, and ensuring customer satisfaction. I pride myself on my strong communication, problem-solving, and multitasking abilities, which have been key to my success in various customer service roles.

In my most recent position as a Customer Service Representative at RMS Collect, I maintained a positive and professional attitude to enhance customer experience. I assisted customers with inquiries, complaints, and product information, ensuring that their needs were met promptly. My previous experience with Dealer Support Group allowed me to assist dealers with inquiries, order processing, and system support, further honing my skills in maintaining records and ensuring compliance with company standards.

My expertise extends to managing customer access, accounts, and system permissions, where I provided technical support for login and system issues. I am committed to ensuring security compliance and maintaining accurate records, all while delivering responsible and friendly support to customers.