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Jasmine Pignataro

@jasminepignataro

Outreach Specialist at Blue Cross and Blue Shield of North Carolina retrieving medical records for HEDIS and coding accuracy.

United States

Message

What I'm looking for

I'm looking to tackle new challenges and broaden my skills, applying my problem-solving strategies, adaptability, and willingness to learn and execute to contribute to patient health and the practice’s success.

At Blue Cross and Blue Shield of North Carolina, I research and contact medical offices to obtain records for coding accuracy. I access EMR systems to retrieve patient encounters for MA, ACA, HEDIS, EGWP, and Data Integrity campaigns.

I use Clinical Data Exchange to access member and provider information, upload records, and document communications. I also retrieve records through RightFax and use BCBS Co-Pylot for RADV IVA collection.

Earlier, I worked as a Medical Assistant, Medical Biller, and Provider Outreach/On-Site Scan Technician. My experience includes patient care and testing, claims and insurance updates, and retrieving and uploading medical records.

Experience

Work history, roles, and key accomplishments

Current

Outreach Specialist

Current

Blue Cross and Blue Shield of North Carolina

Oct 2021 - Present (5 years 1 month)

Research and contact medical offices to obtain medical records for coding accuracy. Access multiple EMR systems to search and pull patient encounters with zero discrepancies for MA, ACA, HEDIS, EGWP and Data Integrity campaigns.

EMR Systems Medical Records HEDIS Data Integrity RightFax Clinical Data Exchange IVA Microsoft Office

Medical Assistant

Any Lab Test Now

May 2019 - Oct 2021 (2 years 5 months)

Greeted customers and assisted them with testing options. Performed venipunctures, collected DNA samples, and completed lab-based and rapid drug screenings.

Excel Venipuncture Drug Testing Customer Service Frontdesk

Medical Assistant

Restoration Men’s Health/Vitality Medical

Feb 2016 - Jun 2018 (2 years 4 months)

Roomed patients and performed vitals, EKGs, PFTs, and various tests. Performed venipunctures and therapeutic phlebotomies, and managed front desk duties.

Vital EKG PFT Venipuncture Phlebotomy Inventory Frontdesk

Medical Biller

The National Recruiting Group

Jul 2015 - Jan 2016 (6 months)

Utilized Telcor Outreach Information System to update insurance information and submit claims. Checked claims status and performed quality checks on patient bills.

Telcor IVR Medicare Claims Quality Checks

Provider Outreach/On-Site Scan Technician

MedSaveUSA/ArroHealth

Aug 2013 - May 2015 (1 year 9 months)

Coordinated with operations and clients to resolve issues with obtaining medical records. Traveled to hospitals and doctors' offices to retrieve, scan, and upload medical records into company database.

Medical Records Scanning Spreadsheets Communication Skills