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Dezire WrightDW
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Dezire Wright

@dezirewright

Certified Clinical Medical Assistant focused on efficient, compassionate patient care and revenue-cycle accuracy.

United States
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What I'm looking for

I seek a patient-focused clinical role in a collaborative healthcare setting where I can apply clinical skills and revenue-cycle expertise to improve efficiency and patient experience.

I am a Certified Clinical Medical Assistant with experience in high-volume healthcare systems including Duke Health and UNC Family Medicine. I deliver accurate vital sign collection, specimen handling, and assist with minor procedures while maintaining strict HIPAA compliance.

I have supported revenue cycle processes through insurance verification, prior authorizations, patient collections, and point-of-service payments, earning a reputation for accuracy and efficiency. I am proficient with EMR/EHR documentation and ICD-10 & CPT familiarity.

My clinical background includes phlebotomy, EKGs, vaccination administration, and pre-visit screenings, built on formal training such as a Phlebotomy certificate and CNA certification. I prioritize patient safety and compassionate support during transfers, admissions, and routine care.

I seek to contribute to a collaborative healthcare team where I can apply clinical skills and revenue-cycle knowledge to improve patient experience and clinic efficiency.

Experience

Work history, roles, and key accomplishments

UM

Certified Medical Assistant

UNC Family Medicine

Jan 2025 - Jan 2026 (1 year)

Administered vaccinations, coordinated diagnostic testing, conducted pre-visit screenings, and performed basic labs and EKGs to ensure accurate provider documentation and patient care continuity.

Education

Degrees, certifications, and relevant coursework

Ultimate Medical Academy logoUA

Ultimate Medical Academy

Associate's degree, Medical Office and Billing

2025 -

Pursuing an Associate's degree in Medical Office and Billing with coursework focused on medical billing, coding basics, and office workflows.

UH

University of North Carolina Health

Certificate, Medical Assisting

2025 - 2025

Completed an online Medical Assisting course covering clinical procedures and administrative workflows.

Lenoir Community College logoLC

Lenoir Community College

Certificate, Phlebotomy

2024 - 2024

Completed a Phlebotomy certificate program with hands-on training in specimen collection and safety protocols.

Wayne Community College logoWC

Wayne Community College

Certificate, Certified Nursing Assistant

2022 - 2022

Completed a Certified Nursing Assistant (CNA) certificate program including patient care, vital signs, and transfer techniques.

Tech stack

Software and tools used professionally

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