Jasmine Fausel Attard

Investigating issues submitted by the public and preventing environmental damage regarding wildlife trade, single-use plastics and invasive species.
Inspecting and monitoring of protected areas for alleged breaches of conditions imposed in permits issued by ERA.
Administrating of enforcement through fines and legal proceedings by liaising with competent local and international law enforcement.

Assessed new incoming leads and raised queries with the MLRO, prior to sending initial document requests and pricing. Reviewed and understood client documentation, adding companies on SumSub and communicating with clients for information.

Interacted with customers via chats, emails, and calls to answer billing queries and identify non-legit customers for identity verification. Handled billing recoveries, chargebacks, disputes, and account abuses.

Assisted clients with issues related to financial products through emails, phone calls, and online chats, ensuring a smooth KYC Verification Process. Performed KYC related tasks with high standards and investigated suspicious activities.

Completed secondary education and obtained O'Levels, demonstrating foundational knowledge across various subjects. Additionally, achieved ECDL Certification, validating proficiency in essential computer skills.

Obtained a certification from Sacred Heart College, indicating completion of a specific program or course of study. This certification contributed to overall academic and personal development.