Open to opportunities

Jasmine Bessenecker

@jasminebessenecker

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Experienced customer service professional specializing in client retention and caregiving.

United States

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What I'm looking for

I am seeking a remote customer service role where I can use CRM expertise, retention skills, and caregiving experience in a supportive, growth-oriented team.

I am an experienced customer service and caregiving professional with 20 years of experience across customer support, sales, debt collection, and childcare. I excel in CRM systems, client relationship development, retention strategies, technical support, and maintaining accurate records while ensuring compliance and safety in care environments.

I have a proven track record in resolving customer inquiries, negotiating payment plans, conducting internal audits, and delivering nurturing toddler care and educational activities. I seek remote customer service opportunities where I can apply strong communication, organizational, and problem-solving skills to drive customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Daycare Teacher

Toddler Town Daycare

Dec 2022 - Jun 2025 (2 years 6 months)

Supervised and cared for toddlers in a safe, nurturing environment and planned daily educational activities that supported social and emotional development; maintained attendance and incident records and communicated progress to parents.

Early Childhood Education Toddler Care Lesson planning Record keeping Safety Compliance

Caregiver

Self Employed

Nov 2015 - Nov 2021 (6 years)

Provided in-home daily care including personal hygiene assistance, meal preparation, medication reminders, and transportation coordination while maintaining a clean, safe living environment and communicating client status to families.

Personal Care Scheduling Transportation Coordination Communication Hygiene Assistance

Sales Representative

IKAN Marketing

Jul 2007 - Apr 2014 (6 years 9 months)

Delivered customer service, processed sales transactions, managed data entry, and retained customers by addressing cancellations and offering solutions to meet team goals.

Sales Customer Retention Cold Calling Data Entry Objection Handling Transaction Processing Lead Generation

Customer Service Rep

TruGreen

Jun 1996 - Jun 2001 (5 years)

Handled customer service calls, resolved client concerns, conducted internal audits, maintained records, scheduled appointments, and supported sales initiatives to retain customers.