Ella Rouse
@ellarouse
Customer-focused retail and shift manager skilled in POS accuracy and problem-solving.
United StatesWhat I'm looking for
I’m a motivated and dependable customer service professional with strong communication and problem-solving skills. I’m skilled at handling customer inquiries, staying organized, and adapting quickly to new systems and procedures, while delivering positive customer experiences in fast-paced environments.
Most recently, I’ve worked as a Retail Associate, processing high-volume cash and card transactions accurately using POS systems and assisting customers with purchases, returns, and store questions. Previously at McDonald’s, I served as a Shift Manager supervising and training a team of 10+ employees, managing register balancing and cash drawer reconciliation, maintaining food safety and cleanliness, and resolving customer concerns professionally.
Experience
Work history, roles, and key accomplishments
Processed high-volume cash and card transactions accurately using POS systems and provided friendly service during busy store hours. Supported customers with purchases and returns while maintaining an organized checkout area and sales floor.
Supervised and trained a team of 10+ employees during high-volume shifts, ensuring fast, accurate customer service. Managed register balancing and cash drawer reconciliation while maintaining food safety and cleanliness standards and resolving customer concerns professionally.
Processed food orders and customer payments quickly and accurately while maintaining clean workstations and dining areas. Supported team members to keep service efficient during busy hours.
Education
Degrees, certifications, and relevant coursework
Ella hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Ella?
You can contact Ella and 90k+ other talented remote workers on Himalayas.
Message EllaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
