Open to opportunities

Jasaira Velasquez

@jasairavelasquez

Message

Bilingual customer-focused sales and service professional skilled in issue resolution and accurate order fulfillment.

United States

Message

What I'm looking for

I’m looking for a customer-focused role where I can use bilingual communication, strong issue resolution, and order accuracy to keep customers satisfied, support the team, and grow in a fast-paced environment.

I’m a bilingual sales and customer service professional with a strong track record of identifying needs, recommending solutions, and creating positive experiences. I bring fluent English/Spanish communication, clear problem-solving, and a calm approach in busy, fast-paced environments.

In sales and retail work, I’ve met and exceeded sales goals through effective communication and personalized service. I also handle billing and customer concerns confidently while maintaining accuracy and professionalism.

On the operations side, I’m highly reliable with order processing and accuracy. I manage multiple orders at once, communicate with stores to resolve issues and substitutions, and meet strict deadlines to protect customer satisfaction.

I also bring hands-on caregiving and dental assistant experience—supporting in-home needs, assisting procedures, maintaining sanitation and safety protocols, and supporting records and administrative tasks. I’m dependable, attentive to detail, and ready to contribute wherever clear communication and consistency matter.

Experience

Work history, roles, and key accomplishments

Home Caregiver

Synergy Homecare

Mar 2024 - Apr 2027 (3 years 1 month)

Provided in-home support while maintaining professional communication. Assisted with housekeeping and daily tasks to ensure a safe environment, building trust through reliability and patience and managing time across multiple client visits.

Housekeeping Support Daily Task Assistance Reliability Time Management Multitasking Patient Safety

Online Shopper

Walmart

Aug 2024 - Oct 2025 (1 year 2 months)

Accurately fulfilled customer orders with strong attention to detail and efficiency. Communicated with customer stores to resolve order issues and substitutions while managing multiple orders in a fast-paced environment and meeting strict deadlines.

order fulfillment Customer Communications Attention To Detail Multitasking Fast Paced Environment Substitution Handling

Bilingual Sales Associate

Cricket Wireless

Jun 2024 - Aug 2024 (2 months)

Assisted customers in English and Spanish by identifying needs and recommending solutions. Resolved customer concerns and billing questions, exceeded sales goals, and built strong customer relationships through personalized service.

Bilingual Sales Customer Service Upselling Order Accuracy Time Management Attention To Detail

Stock Associate

Ross Dress for Less

Apr 2024 - May 2024 (1 month)

Organized inventory and ensured accurate product placement. Supported store operations in a fast-paced environment and collaborated with team members to maintain workflow efficiency.

Stocking Retail Operations Fast Paced Environment Attention To Detail Collaboration

Dental Assistant

Grassy Creek Dental

Aug 2023 - Dec 2023 (4 months)

Supported dental procedures while ensuring patient comfort and understanding. Explained treatments, answered patient questions, maintained sanitation and safety protocols, and assisted with patient records and administrative tasks.

Dental Assisting Treatment Infection Control Administrative Support

Dental Assistant

Confident Smiles & Implants

Dec 2023 - Present (2 years 6 months)

Assisted dentists during procedures and prepared treatment rooms. Communicated with patients about procedures and expectations, maintained organized records, and sanitized equipment.

Dental Assisting Patient Communication Record keeping Infection Control Organization