Jasaira Velasquez
@jasairavelasquez
Bilingual customer-focused sales and service professional skilled in issue resolution and accurate order fulfillment.
What I'm looking for
I’m a bilingual sales and customer service professional with a strong track record of identifying needs, recommending solutions, and creating positive experiences. I bring fluent English/Spanish communication, clear problem-solving, and a calm approach in busy, fast-paced environments.
In sales and retail work, I’ve met and exceeded sales goals through effective communication and personalized service. I also handle billing and customer concerns confidently while maintaining accuracy and professionalism.
On the operations side, I’m highly reliable with order processing and accuracy. I manage multiple orders at once, communicate with stores to resolve issues and substitutions, and meet strict deadlines to protect customer satisfaction.
I also bring hands-on caregiving and dental assistant experience—supporting in-home needs, assisting procedures, maintaining sanitation and safety protocols, and supporting records and administrative tasks. I’m dependable, attentive to detail, and ready to contribute wherever clear communication and consistency matter.
Experience
Work history, roles, and key accomplishments
Provided in-home support while maintaining professional communication. Assisted with housekeeping and daily tasks to ensure a safe environment, building trust through reliability and patience and managing time across multiple client visits.
Accurately fulfilled customer orders with strong attention to detail and efficiency. Communicated with customer stores to resolve order issues and substitutions while managing multiple orders in a fast-paced environment and meeting strict deadlines.
Bilingual Sales Associate
Cricket Wireless
Jun 2024 - Aug 2024 (2 months)
Assisted customers in English and Spanish by identifying needs and recommending solutions. Resolved customer concerns and billing questions, exceeded sales goals, and built strong customer relationships through personalized service.
Organized inventory and ensured accurate product placement. Supported store operations in a fast-paced environment and collaborated with team members to maintain workflow efficiency.
Dental Assistant
Grassy Creek Dental
Aug 2023 - Dec 2023 (4 months)
Supported dental procedures while ensuring patient comfort and understanding. Explained treatments, answered patient questions, maintained sanitation and safety protocols, and assisted with patient records and administrative tasks.
Dental Assistant
Confident Smiles & Implants
Dec 2023 - Present (2 years 6 months)
Assisted dentists during procedures and prepared treatment rooms. Communicated with patients about procedures and expectations, maintained organized records, and sanitized equipment.
Education
Degrees, certifications, and relevant coursework
Roane State Community College
Currently enrolled at Roane State Community College.
Lenoir City High School
High School Diploma
Earned a high school diploma from Lenoir City High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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