Rosaura Madrigal
@rosauramadrigal
Bilingual retail sales associate and dental assistant focused on empathetic customer care and high-performance service.
What I'm looking for
I’m a bilingual (English/Spanish) customer-focused professional with 5+ years in retail sales and 1+ year as a Registered Dental Assistant. I combine strong communication, rapid rapport-building, and a steady, dependable presence to keep experiences smooth and positive—even during high-traffic days.
In retail, I deliver brand-aligned customer service, support daily store operations, and help drive repeat business through clear, empathetic guidance. I also provide bilingual support to diverse customers and support sales goals by collaborating with my team, assisting training for new hires, and adapting quickly to changing priorities.
In dentistry, I supported the dentist chairside during restorative and pediatric procedures by preparing instruments and materials for efficient patient care. I’m diligent about infection control—disinfecting operatories after each patient and following COVID-19 protocols—while also supporting dental radiography, sterilization, and clinical documentation.
Across both fields, I bring a practical mix of appointment scheduling, multitasking, and operational follow-through. I’m looking for a role where I can apply my people skills, safety-focused mindset, and service excellence to support customers and teams every day.
Experience
Work history, roles, and key accomplishments
Sales Associate
Nike
Jun 2021 - Present (5 years)
Delivered brand-aligned customer service and bilingual support (English/Spanish) to build rapport and drive repeat business; supported daily store operations including merchandising, inventory replenishment, loss prevention, and visual standards.
Registered Dental Assistant
Radford Dental Wellness for Young People
May 2020 - May 2021 (1 year)
Assisted the dentist chairside during restorative and pediatric procedures by preparing instruments and materials; enforced infection control and COVID-19 protocols, and supported radiography, sterilization, and clinical documentation.
Sales Associate
Macy’s Finish Line
Oct 2019 - Mar 2020 (5 months)
Provided product guidance and a positive shopping experience while driving sales; processed transactions for purchases, returns, and exchanges via POS and maintained merchandising, restocking, and loss prevention standards.
Education
Degrees, certifications, and relevant coursework
Altierus Career College
Dental Assistant, Dental Assistant
2019 - 2020
Completed an accredited Dental Assistant program with hands-on training in chairside assisting, dental radiography, infection control, dental materials, and impression taking. Completed a clinical externship supporting restorative and pediatric procedures, sterilization and instrument processing, and patient education on oral hygiene and postop care.
Jones Futures Academy High School
High School Diploma, High School
2015 - 2019
Earned a High School Diploma from Jones Futures Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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