Jarred John Bernal
@jarredjohnbernal
Detail-oriented Admin Support and Data Encoder delivering accurate data, efficient workflows, and reliable support to keep operations smooth daily.
PhilippinesWhat I'm looking for
Dynamic and detail-oriented professional with combined experience in administrative support, customer service, and data encoding, delivering high-quality results in fast-paced environments. Highly proficient in data entry with an average typing speed of 45–50 WPM and maintaining a 98–99% accuracy rate in encoded and verified records. Experienced in managing and organizing large datasets, improving workflow efficiency by up to 30% through error reduction and process optimization.
As an Administrative Support Specialist, successfully handled calendar management, document preparation, and email coordination, ensuring a 95–100% task completion rate within deadlines. In customer service roles, consistently managed an average of 40–70 customer interactions per day, achieving a 90–95% customer satisfaction score and resolving inquiries efficiently while maintaining professionalism under pressure.
Recognized for strong attention to detail, multitasking ability, and adaptability in both office and remote environments. Adept at using Microsoft Office, Google Workspace, and CRM tools to streamline operations and support team productivity. Committed to accuracy, efficiency, and delivering excellent service in every task handled.
Experience
Work history, roles, and key accomplishments
Customer Service Rep & Sales
Huswell Trading
Jan 2022 - Jan 2026 (4 years)
Assisted 50 - 70 customers and clients in person and via chat, building rapport and addressing needs, questions, and concerns. Prepared quarterly sales reports to track progress, which identified a 25% increase in quarterly sales, and managed 10 - 15 orders while maintaining accurate project records, which helped the company's profit by 35%.
Served as a full-time (voluntary) missionary for 2 years, strengthening learning and teaching skills over two years, which helped our mission's success by 30% within 2 years. Worked as Mission Secretary for 1 year, drafted at least 500-word weekly communications for leaders, and provided effective communication support during the COVID-19 pandemic with minimal training.
Managed the organization of 600–700 financial and membership records for a congregation. Prepared reports that identified 75% records to fix and resolve around 55%, prepared quarterly reports and presentations to support management decision-making, and facilitated office operations through ad-hoc clerical tasks.
Data Encoder
Metropolitan Waterwaste and Sewerage System
Jan 2017 - Dec 2017 (11 months)
As a Data Encoder at MWSS, I ensure accurate entry and management of water service records, billing data, and customer information. I maintain organized databases, verify data integrity, and support administrative tasks. My role helps streamline operations, ensuring reliable and efficient service delivery.
Education
Degrees, certifications, and relevant coursework
Brigham Young University - Idaho
Web Development, Web Development
2022 - 2023
Completed Web Development studies/program from 2022 to 2023 through Brigham Young University–Idaho (remote).
Our Lady of Fatima University
Bachelor of Science, Information Technology
2015 - 2017
Completed a Bachelor of Science in Information Technology at Our Lady of Fatima University from 2015 to 2017.
Brigham Young University
Bachelor of Science in Applied Technology, Data Management
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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