Open to opportunities

Jared Fernando Iriarte Villanueva

@jaredfernandoiriarte

Message

Bilingual customer support and technical support student focused on fast solutions.

Honduras

Message

What I'm looking for

I’m looking for a remote customer support or technical support role where I can use my bilingual communication, problem-solving, and organizational skills to handle inquiries efficiently and deliver clear, empathetic resolutions.

Systems Engineering student with hands-on experience in IT administration and remote collaboration tools.

Seeking a remote Virtual Assistant or IT Support position where I can apply my organizational skills, technical knowledge and bilingual Spansh and English to support teams efficiently

Experience

Work history, roles, and key accomplishments

Customer Service Associate

Polanco Convenience Store

Jan 2025 - May 2026 (1 year 4 months)

Assisted 40+ customers daily in a fast-paced retail environment, resolving high-volume inquiries with efficient, professional service. Managed inventory control to ensure stock availability and maintained a clean, organized, customer-friendly store.

Customer Support Multitasking Inventory Control

Administrative Assistant

Ramon De Jesus Aguilar Institute

Jan 2024 - Present (2 years 5 months)

Managed front-desk communications, handling emails and inquiries professionally while maintaining confidentiality. Optimized digital record-keeping, reducing data entry errors by 20%, and supported IT administrative tasks to keep documentation organized.

Email Support Data Entry Record keeping Confidentiality Active Listening Multitasking