Looking for a job

Japjyot Singh

@japjyotsingh

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Customer support professional with 4 plus years of experience

India

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What I'm looking for

I’m looking for a customer support role where I can manage high-volume inquiries, improve workflows through knowledge bases and standardization, and contribute to a consistent, high-quality customer experience.

Hospitality professional with hands-on experience in guest communication, reservations, property operations, issue resolution, and customer service. Experienced in managing day-to-day operations, coordinating with on-site teams, and maintaining high service standards. Now looking to bring these skills to a customer support or hospitality operations role.

Experience

Work history, roles, and key accomplishments

Airbnb superhost

Himalayanblues cottage&stays

Aug 2022 - Aug 2026 (4 years)

Manage day-to-day operations for listing on Airbnb and other platforms overseeing guest communication reservations check-ins/check-outs and Handle pricing, availability, issue resolution and coordination with on-site staff to ensure smooth operations Maintained a 4.88/5 guest rating and 100% response rate on Airbnb along with consistently high guest ratings across other platforms.