JW
Open to opportunities

Jan Wolter

@janwolter

Aspiring customer service associate with a background in healthcare.

Germany
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for professional growth and development.

My name is Jan Björn Wolter, and I am an aspiring customer service associate with a diverse background in various roles, including healthcare and retail. I have gained valuable experience through internships and work placements, which have equipped me with strong communication and problem-solving skills.

Currently, I am working as a Customer Service Associate at Amazon, where I assist customers with their inquiries and ensure their satisfaction. My previous experience as a Pflegefachmann trainee has provided me with insights into the importance of empathy and support in customer interactions. I am passionate about helping others and continuously seek opportunities to grow and learn in my career.

Experience

Work history, roles, and key accomplishments

VI

Apprentice Healthcare Professional

Vocational Training Institution

Oct 2022 - Present (2 years 9 months)

Undertook vocational training to become a certified healthcare professional. Gained practical experience in patient care and medical procedures.

BU

Soldier

Bundeswehr

Nov 2021 - Present (3 years 8 months)

Served as a Soldier for a limited period with the Bundeswehr. Engaged in military training and operational readiness activities.

BU

Volunteer Military Service Member

Bundeswehr

Jul 2020 - Present (5 years)

Served as a Volunteer Military Service Member with the Bundeswehr. Gained initial exposure to military operations and discipline.

Education

Degrees, certifications, and relevant coursework

CL

Clemens-August-Grundschule

Fachoberschulreife, General Education

Attended Clemens-August-Grundschule from August 2009 to June 2013. Completed primary education.

HO

Hohe-Giethorst-Schule

Hauptschule Abschluss, General Education

Attended Hohe-Giethorst-Schule, a Hauptschule in Bocholt, from August 2013 to July 2019. Achieved Fachoberschulreife.

Tech stack

Software and tools used professionally

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