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@huanguser
Dedicated customer service agent with strong communication skills.
I am a communicative and committed individual with a passion for customer service. My experience as a Customer Service Assistant at ArenaSupermarkt has equipped me with the skills to provide professional and friendly service in a fast-paced retail environment. I excel in both written and verbal communication in Polish and English, allowing me to effectively assist customers and resolve their inquiries.
In addition to my customer service experience, I have worked at Intern-ElderlyCareCenter, where I supported residents with meals and mobility assistance. This role taught me the importance of empathy and patience, as I engaged in conversations with seniors to reduce loneliness and build trust. I am a quick learner and thrive in both team settings and independent tasks, always ready to take on responsibilities from day one.
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Work history, roles, and key accomplishments
Intern-ElderlyCareCenter
Jan 2024 - Present (1 year 10 months)
Supported residents with meals and mobility assistance, engaging in conversations to reduce loneliness and build trust. Participated in basic administrative tasks and worked closely with a multidisciplinary team.
ArenaSupermarkt
Jan 2021 - Present (4 years 10 months)
Provided professional and friendly customer service in a fast-paced retail environment. Operated cash registers and handled payments accurately, assisting customers with product inquiries and resolving complaints.
Degrees, certifications, and relevant coursework
Technical High School Diploma, Advertising Technician
Specialized in advertising, marketing communication, graphic design, and media planning. Gained comprehensive knowledge in various aspects of the advertising industry.
Software and tools used professionally
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