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jannath sherin

@jannathsherin

Logistics Coordinator at Amazon who coordinated 500+ orders and helped prevent approximately $5,000 in improper concessions.

Canada

Message

At Amazon, I coordinated 500+ orders using SAP ERP and Oracle, supporting order processing, shipment tracking, and timely delivery. I also investigated concession abuse cases, preventing approximately $5,000 in improper concessions through order and transaction reviews.

More recently, I coordinated seasonal inventory logistics at Skiis & Biikes and managed order processing and transportation coordination at NFI Distribution. At Starbucks, I streamlined inventory processes and scheduling, reducing shrinkage by 12% and overtime costs by 15%; I now coordinate appointments, billing, and patient records at Connect Hearing.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Representative

Current

Connect Hearing

Jul 2026 - Present (3 months)

Coordinate patient appointments and clinic schedules, process billing, and resolve patient inquiries while maintaining confidentiality and supporting clinic performance targets.

Scheduling Billing Customer Service Communication Skills Confidentiality Administrative Support

Distribution Client Relations & Operations Specialist

NFI Distribution

Apr 2026 - Jul 2026 (3 months)

Managed high-volume order processing and account coordination using SAP ECC and MAVES, booked transportation, and resolved order discrepancies to maintain service quality.

SAP ECC Maves Order Processing Transportation Coordination Bills Of Lading Client Relations Problem Solving

Logistics Assistant

Skiis & Biikes

Oct 2025 - Apr 2026 (6 months)

Coordinated end-to-end logistics for seasonal inventory, supported demand forecasting and stock allocation, and resolved shipment discrepancies with internal teams and vendors.

Logistics Coordination Inventory Management Demand Forecasting Vendor Management Problem Solving

Assistant Store Manager

Starbucks

Sep 2024 - Sep 2025 (1 year)

Streamlined inventory and stock management, reducing shrinkage by 12% and improving order accuracy. Optimized workforce scheduling, reducing overtime costs by 15% and improving customer satisfaction by 20%.

Inventory Management Workforce Scheduling Data Analysis Operational Efficiency Customer Satisfaction Team Leadership

Shift Supervisor

Starbucks

Oct 2022 - Sep 2024 (1 year 11 months)

Analyzed inventory data to reduce excess inventory by 10% and stockouts by 8%. Managed daily store operations, balancing inventory, staffing, and service delivery.

Inventory Analysis Data Analysis Store Operations Staffing Customer Satisfaction

Project Manager

Clean Divorce

Jan 2023 - Apr 2023 (3 months)

Led cross-functional teams to analyze market trends and customer data, identifying revenue opportunities that increased profitability by 10%. Designed marketing strategies that improved customer engagement by 20%.

Project Management Market Analysis Marketing Strategy Cross Functional Collaboration Data Analysis

Logistics Coordinator

Amazon

Jan 2021 - Jul 2022 (1 year 6 months)

Coordinated 500+ orders using SAP ERP and Oracle, investigated concession abuse cases preventing $5,000 in losses, and resolved 95% of delivery queries within 24 hours.

SAP ERP Oracle Order Processing Shipment Tracking Logistics KPIs Problem Solving Data Analysis