At Voyago, I coordinate daily transportation operations with dispatchers, supervisors, and billing teams to track deliveries and resolve operational issues.
I manage delivery-related requests with hospitals and internal teams, and track open service issues through to resolution. I also maintain delivery, billing, and operational records in CRM systems.
At Next Floor, I managed the supply chain order cycle from order placement and freight coordination through shipment tracking, delivery, and customer updates. I processed OSD claims with customers, carriers, and internal teams.
I maintained inventory and logistics information, supported ERP system implementation, and coordinated with carriers and drivers on shipping, delivery, and returns issues. At Twi Foods, I supported supply chain and inventory activities and participated in the Quazimodo ERP implementation.
