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Priyanka Kapahi

@priyankakapahi

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I coordinate orders, deliveries, inventory, and warehouse operations across multi-location furniture businesses.

Canada

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What I'm looking for

I'm looking for a logistics, order management, or operations role where I can coordinate deliveries, inventory, customer orders, warehouse teams, and multi-location administrative work.

I've coordinated order desks, deliveries, inventory, and office operations at The Chesterfield Shop across six locations. I manage customer and special orders, delivery schedules, purchase and stock orders, supplier receiving, and accurate operational records.

At Richway Furniture, I processed retail orders, invoices, sales orders, packing slips, shipments, and inventory updates. I also trained teams on trailer loading, managed Wayfair and Amazon accounts, and supported warehouse distribution and order fulfillment.

My earlier work at Penguin Pickup and Alight Solutions strengthened my customer service, shipment coordination, delivery support, and document-verification experience. I use Excel, STORIS, Sage, WMS, RF scanning, and transportation systems to keep operations moving.

Experience

Work history, roles, and key accomplishments

Order Desk / Logistics Coordinator / Office Administrator

The Chesterfield Shop

Nov 2021 - Aug 2026 (4 years 9 months)

Coordinated customer orders, special orders, stock requirements, and transportation activities across multiple locations. Managed deliveries, supervised teams, and oversaw warehouse operations including inventory via WMS and RF Scanners.

Order Management Logistics Coordination Transportation Coordination Delivery Scheduling Customer Service Inventory Management Warehouse Management WMS RF Scanner Excel Storis SAGE Microsoft Office Google Workspace Team Leadership Reporting Record keeping

Order Desk / Office Administrator / Customer Service

Richway Furniture

Jul 2020 - Nov 2021 (1 year 4 months)

Processed orders from retail stores, prepared invoices and sales orders, and managed Wayfair and Amazon accounts. Oversaw team training, shift schedules, and ensured compliance with safety regulations.

Order Processing Invoicing Sales Orders Customer Service team training Shift Scheduling Compliance Inventory Management Wayfair Amazon Reporting KPI Tracking

Office Administrator / Data Entry Operator / Customer Service

Penguin Pickup

May 2018 - Jun 2020 (2 years 1 month)

Coordinated package pickups and deliveries with logistics companies, responded to customer inquiries, and supported IKEA and Walmart delivery activity. Maintained accurate shipment information and provided administrative support.

Shipment Coordination Customer Service Administrative Support Data Entry Logistics

Customer Service / Document Verification Service (DVS)

Alight Solutions

Sep 2017 - Mar 2018 (6 months)

Handled customer inquiries through chat and supported U.S. and Canadian clients. Performed document verification and provided problem-solving support for clients including American Red Cross, Apollo Education Group, and Bank of America.

Customer Service Document Verification Problem Solving Live Chat