I seek roles in communication, editorial, or translation where I simplify technical/medical content, collaborate with cross-functional teams, and improve user experience. I also thrive in creative writing, localization and adaptation tasks as it’s one of my personal hobbies.
Looking for a job
Janis Rojas
@janisrojas
Language and communication specialist transforming complex medical and technical content into clear user-focused communications.
ChileWhat I'm looking for
I am a language and communication professional with academic training in Language Arts and Editorial Publishing and extensive experience in translation, editing, proofreading, and customer-facing communication across editorial, SaaS, and healthcare contexts.
I specialize in simplifying complex linguistic, technical, and medical information into natural, user-friendly content, and I have delivered services for international clients including translation, transcription, terminology research, and quality control.
I have worked in partner account management and customer support roles, collaborating with cross-functional and international teams to improve user experience, resolve issues, and ensure consistent tone and style across materials.
Experience
Work history, roles, and key accomplishments
IN
Current
Freelance Translator
Independent
Jan 2021 - Present (5 years 2 months)
Deliver translation, editing, proofreading, transcription, and interpretation services for international clients, conducting terminology research, content adaptation, and quality control across diverse text types.
TA
Partner Account Manager
Tuvarión Travel Agency
Jan 2016 - Jan 2021 (5 years)
Managed partner-facing communication and account management in international travel, providing onboarding support, booking coordination, issue resolution, and operational follow-ups with internal and external teams.
TH
Guest & Customer Communication
Traveler’s Place Hostel
Jan 2013 - Jan 2021 (8 years)
Provided front desk and customer support in hotel and hostel environments, managing reservations, guest inquiries, and issue resolution while delivering clear, empathetic communication in English and Spanish.
Education
Degrees, certifications, and relevant coursework
Universidad Diego Portales
Master's Degree, Editorial Publishing
2022 - 2023
Grade: 5.9
Activities and societies: -
Master's degree in Healthatom Editorial Publishing from Universidad Diego Portales beginning in 2023.
INACAP
Bachelor's Degree, Language Arts
2011 - 2015
Grade: -
Activities and societies: -
Bachelor's degree in Language Arts with a specialization in International Business completed at INACAP in 2015.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ChileAuthorized to work in
Job categories
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