Jane Njeri

I am a highly motivated and results-oriented individual with a proven ability to build strong relationships with clients. My experience as an Assistant Administrator at Jawabu Africa Institute has equipped me with the skills to organize and schedule appointments, prepare reports, and manage both paper and digital records effectively. I take pride in proactively identifying and addressing customer challenges, ensuring that their needs are met and expectations exceeded.

Previously, I worked as a Customer Care/Receptionist at Nairobi Aviation College, where I developed and executed customer success strategies that significantly improved customer retention and renewal rates. My commitment to fostering long-term partnerships and ensuring customer success through exceptional service has been a cornerstone of my professional ethos. I am passionate about contributing to a team that values customer satisfaction and growth.