Zelipha Watetu
@zeliphawatetu
Customer Success and Administrative professional delivering organized, client-focused support.
What I'm looking for
I am a dedicated Customer Success and Administrative professional with over two years of experience in customer service and executive-level support. I manage office operations, calendars, records, and meetings with precision while maintaining a calm, confident presence.
My strengths include strong communication, mediation, and problem-solving skills that help me resolve customer issues quickly and equitably. I have experience serving international customers and working with people from diverse cultural backgrounds.
I am self-motivated, effective at time management, and committed to contributing efficiently to organizational success through process improvement, policy adherence, and excellent client relations.
Experience
Work history, roles, and key accomplishments
Customer Service Administrator
Private
Delivered administrative and customer service support across office operations, calendar and meeting management, and records management, improving response times and service consistency for diverse clientele.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Diploma in Tourism Management, Tourism Management
2016 - 2019
Diploma in Tourism Management completed at Kenyatta University with coursework focused on tourism operations and management.
Tumutumu High School
Kenya Certificate of Secondary Education (K.C.S.E), Secondary Education
2012 - 2015
Completed the Kenya Certificate of Secondary Education (K.C.S.E.) at Tumutumu High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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