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Zelipha Watetu

@zeliphawatetu

Customer Success and Administrative professional delivering organized, client-focused support.

Kenya
Message

What I'm looking for

I seek a client-focused role where I can provide efficient administrative and customer-success support, grow professionally, and contribute to organizational reliability and process improvement.

I am a dedicated Customer Success and Administrative professional with over two years of experience in customer service and executive-level support. I manage office operations, calendars, records, and meetings with precision while maintaining a calm, confident presence.

My strengths include strong communication, mediation, and problem-solving skills that help me resolve customer issues quickly and equitably. I have experience serving international customers and working with people from diverse cultural backgrounds.

I am self-motivated, effective at time management, and committed to contributing efficiently to organizational success through process improvement, policy adherence, and excellent client relations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Kenyatta University logoKU

Kenyatta University

Diploma in Tourism Management, Tourism Management

2016 - 2019

Diploma in Tourism Management completed at Kenyatta University with coursework focused on tourism operations and management.

TS

Tumutumu High School

Kenya Certificate of Secondary Education (K.C.S.E), Secondary Education

2012 - 2015

Completed the Kenya Certificate of Secondary Education (K.C.S.E.) at Tumutumu High School.

Tech stack

Software and tools used professionally

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Zelipha Watetu - Customer Service Administrator - Private | Himalayas