NUNathan User
@nathanjacob
Operations-focused professional driving customer satisfaction and operational efficiency.
United Arab EmiratesWhat I'm looking for
I am an operations-focused professional with demonstrated success supervising teams, streamlining workflows, and building strong customer relationships across Dubai-based industrial and service environments.
Over multiple roles I supervised daily operations, managed large teams, conducted detailed equipment inspections using digital tools, and collaborated with cross-functional teams to support marketing, quality control, and safety initiatives.
I am results-driven, strong in communication, negotiation, time management, and process improvement, and I deliver consistent operational performance while maintaining a customer-first approach.
Experience
Work history, roles, and key accomplishments
Operations Supervisor
Al Masfoot Metal and Steel Works L.L.C
Feb 2024 - Jan 2025 (11 months)
Managed daily operations to ensure smooth workflows and timely task completion, developed customer relationships to tailor services, and communicated operational progress to senior management.
Equipment Inspector
Ritchie Bros Auctioneers
Jan 2020 - Jan 2024 (4 years)
Performed detailed visual and functional equipment inspections, maintained accurate inventory records and media with marketing, led the lot sticker team, and promoted health and safety practices.
Operations Supervisor
Fortune Scraps Trading L.L.C
Jan 2018 - Jun 2019 (1 year 5 months)
Oversaw multiple departmental operations and a large team, managed facilities, equipment, and inventory, and resolved customer issues to maintain satisfaction.
Office Administrator
Jacob Tourism & Travel LLC
Jun 2014 - Jan 2018 (3 years 7 months)
Managed bookings, marketing support, invoicing, and customer/vendor inquiries while improving office procedures and preparing financial documents.
Education
Degrees, certifications, and relevant coursework
St. Mary's Catholic High School, Dubai
O-levels, Secondary Education
2014 - 2019
Completed O-level secondary education at St. Mary's Catholic High School in Dubai between 2014 and 2019.
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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