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Angelica CaspeAC
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Angelica Caspe

@angelicacaspe

Healthcare support specialist with 4 years' experience in appointment setting and virtual assistance.

Philippines
Message

What I'm looking for

I am seeking a patient-focused healthcare administrative role where I can apply credentialing, claims, and appointment-setting expertise to improve operations and client satisfaction.

I am a versatile healthcare support specialist with four years of experience across appointment setting, claims processing, billing, credentialing, and customer care roles. I consistently focus on enhancing operational efficiency and delivering excellent client experiences.

My background includes supporting behavioral health precertification, collections, virtual assistance tasks, and health insurance claims management for multiple employers. I graduated with academic honors in Radiologic Technology and bring strong administrative discipline and attention to detail.

I excel at appointment scheduling, data entry, EMR/EHR systems, and workflow optimization, and I am motivated to join teams where I can improve processes, support patients and clients, and contribute to measurable service improvements.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IC

Iloilo Doctors' College

Bachelor of Science, Radiologic Technology

2020 - 2024

Completed a Bachelor of Science in Radiologic Technology with academic honors and consistent recognition for outstanding academic performance.

Tech stack

Software and tools used professionally

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Angelica Caspe - Healthcare Support Specialist - EXL Technologies | Himalayas