At CommerceCore, I handled 90–100 customer emails per shift about order tracking, replacements, refunds, and returns. I processed refunds and returns according to company policies.
At Marche Manpower Services, I supported customers with loan applications through chat. I guided them through requests and shared available discounts and flexible payment terms.
At Concentrix, I managed guest and property emails, responded to service inquiries, and addressed customer complaints.
At Focus Direct Inc., I provided chat support and assisted customers with document uploads for travel.
