At Callahan Eye Hospital, I support an efficient patient experience through check-in and check-out, insurance eligibility verification, and accurate EMR records. I also coordinate appointments and patient flow.
Previously, I provided white-glove service for financial products at Protective Life & Annuities Insurance and a luxury retail experience at Select Shades. At UAB Hospital, I supported admissions, discharges, transfers, and administrative workflows while maintaining electronic health records and following HIPAA regulations.
