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Jande LopezJL
Open to opportunities

Jande Lopez

@jandelopez

I coordinate patient referrals and deliver accurate, compassionate healthcare support.

United States
Message

At Michael Hirsch, DO, I coordinate referrals by reviewing patient and provider requirements, securing insurance approvals, and ensuring specialists receive complete clinical, demographic, and insurance information. I’ve also supported patient care as a medical assistant and front-desk team member, handling patient preparation, vital signs, scheduling, registration, and confidential records.

I bring experience entering and analyzing research data at Doral Medical Research, using Excel and Google Sheets to organize findings and report actionable information. Fluent in Spanish and English, I’m comfortable supporting people in fast-paced, customer-focused environments.

Experience

Work history, roles, and key accomplishments

MD
Current

Referral Coordinator

Michael Hirsch, DO

Oct 2021 - Present (4 years 11 months)

Reviewed referral details and expectations with patients and ordering providers, and requested new referrals when appropriate. Ensured specialists received complete demographic, insurance, and pertinent clinical information, and contacted insurance companies to ensure prior approval requirements were met.

MD

Medical Assistant

Michael Hirsch, DO

Jan 2022 - Feb 2023 (1 year 1 month)

Prepared treatment rooms, escorted patients, and conducted patient interviews, recording vital signs and obtaining summaries of complaints for approximately 20 patients daily. Assisted physicians in procedures such as injections and suture removal.

DR

Data Entry

Doral Medical Research

Jun 2019 - Aug 2022 (3 years 2 months)

Entered, updated, and maintained large volumes of data with high accuracy and attention to detail. Organized and analyzed research findings to identify trends and present actionable information.

MD

Front Desk

Michael Hirsch, DO

Aug 2020 - Dec 2021 (1 year 4 months)

Handled administrative duties including answering phones, greeting patients, and scheduling appointments professionally. Registered new patients and updated existing demographics, while maintaining confidentiality of medical, personal, and financial information.

IHOP logoIH

Shift Leader

IHOP

Jun 2014 - Aug 2020 (6 years 2 months)

Memorized over 30 menu items and rotating specials for customized recommendations, serving breakfast, lunch, and dinner to 100-200 customers per shift. Resolved conflicts swiftly, ensuring 100% customer satisfaction, and managed closing duties including inventory and restocking.

Education

Degrees, certifications, and relevant coursework

Southeastern College logoSC

Southeastern College

Associate of Science, Medical Assisting

2019 - 2019

Associate of Science in Medical Assisting from Southeastern College in 2019.

Tech stack

Software and tools used professionally

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