Crystal Wolfenbarger

I am a dedicated medical receptionist with extensive front-desk experience in busy healthcare environments, focused on creating a welcoming atmosphere and handling high-pressure situations with professionalism and empathy.

I have managed appointment scheduling, calendar management, patient check-ins/check-outs, insurance verification, referrals, and clear patient communication about procedures and billing while following HIPAA regulations.

My background includes data entry and documentation experience—scanning and imaging into EMR systems, uploading physician orders, and managing medical records, filing systems, and mail processes.

I bring strong customer service, communication, time management, multi-tasking, and teamwork skills, and I am proficient with systems such as Seibel, OnBase, Lotus Applications, Mesta Med, and Benchmark.