Brenda Infante

I am a medical receptionist with over 10 years of experience managing patient flow, physician schedules, and high-volume appointment desks—often handling 20–25 patients daily while maintaining HIPAA-compliant EMR records and handling multi-line phone systems. I verify Medicare, Medicaid and commercial insurance, obtain prior authorizations, process payments, and follow up on claims and billing inquiries.

I bring strong administrative discipline, 40 WPM typing speed, proficiency in Microsoft Office (Word, Excel, PowerPoint) and multiple EMR systems, and bilingual Spanish customer service; I am seeking the next career step with a respected healthcare organization that values positive patient outcomes and offers room to grow.