JH
Open to opportunities

JANAY HUNT

@janayhunt

Dedicated letter carrier with strong crisis intervention skills.

United States

What I'm looking for

I am seeking a role that allows me to leverage my customer service and crisis intervention skills in a supportive environment.

I am a dedicated professional with extensive experience as a Letter Carrier for the United States Postal Service, where I have honed my skills in delivering mail and packages with accuracy and professionalism. Over the years, I have managed high volumes of mail while ensuring timely and secure delivery, even in challenging weather conditions. My commitment to customer service is evident in my ability to address inquiries and resolve concerns effectively, building trust within the community I serve.

In addition to my role at USPS, I have also worked as a Crisis Hotline Advocate at Mount Saint Mary’s University, where I provided compassionate support to individuals in distress. My training in suicide prevention and trauma-informed care has equipped me with the skills to assess mental health needs and collaborate with professionals for appropriate referrals. I take pride in my ability to maintain confidentiality and handle sensitive information with integrity, ensuring that those I assist feel safe and supported.

Experience

Work history, roles, and key accomplishments

US
Current

Letter Carrier

United States Postal Service

Jan 2014 - Present (11 years 5 months)

Delivered mail and packages to residential and business addresses with accuracy and professionalism, ensuring timely and secure delivery in all weather conditions. Managed high volumes of mail while adhering to USPS guidelines, performing daily vehicle inspections and utilizing handheld scanners for efficiency.

MU

Student Crisis HotLine Advocate

Mount Saint Mary's University

Jan 2011 - Dec 2015 (4 years 11 months)

Provided compassionate emotional support and crisis intervention via phone, chat, and text services, assessing safety and mental health needs using active listening and risk assessment tools. Maintained strict confidentiality while documenting interactions and collaborated with supervisors for appropriate referrals.

Education

Degrees, certifications, and relevant coursework

Mount Saint Mary’s University logoMU

Mount Saint Mary’s University

Bachelor of Arts, Ministry Leadership

Completed a Bachelor of Arts in Ministry Leadership. The program focused on developing leadership skills within a ministry context.

SS

Slover Mountain High School

High School Diploma, General Studies

Obtained a high school diploma. The curriculum provided a foundational education across various subjects.

Tech stack

Software and tools used professionally

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JANAY HUNT - Letter Carrier - United States Postal Service | Himalayas