JANAY HUNT
@janayhunt
Dedicated letter carrier with strong crisis intervention skills.
What I'm looking for
I am a dedicated professional with extensive experience as a Letter Carrier for the United States Postal Service, where I have honed my skills in delivering mail and packages with accuracy and professionalism. Over the years, I have managed high volumes of mail while ensuring timely and secure delivery, even in challenging weather conditions. My commitment to customer service is evident in my ability to address inquiries and resolve concerns effectively, building trust within the community I serve.
In addition to my role at USPS, I have also worked as a Crisis Hotline Advocate at Mount Saint Mary’s University, where I provided compassionate support to individuals in distress. My training in suicide prevention and trauma-informed care has equipped me with the skills to assess mental health needs and collaborate with professionals for appropriate referrals. I take pride in my ability to maintain confidentiality and handle sensitive information with integrity, ensuring that those I assist feel safe and supported.
Experience
Work history, roles, and key accomplishments
Letter Carrier
United States Postal Service
Jan 2014 - Present (11 years 5 months)
Delivered mail and packages to residential and business addresses with accuracy and professionalism, ensuring timely and secure delivery in all weather conditions. Managed high volumes of mail while adhering to USPS guidelines, performing daily vehicle inspections and utilizing handheld scanners for efficiency.
Student Crisis HotLine Advocate
Mount Saint Mary's University
Jan 2011 - Dec 2015 (4 years 11 months)
Provided compassionate emotional support and crisis intervention via phone, chat, and text services, assessing safety and mental health needs using active listening and risk assessment tools. Maintained strict confidentiality while documenting interactions and collaborated with supervisors for appropriate referrals.
Education
Degrees, certifications, and relevant coursework
Mount Saint Mary’s University
Bachelor of Arts, Ministry Leadership
Completed a Bachelor of Arts in Ministry Leadership. The program focused on developing leadership skills within a ministry context.
Slover Mountain High School
High School Diploma, General Studies
Obtained a high school diploma. The curriculum provided a foundational education across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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