Corey C
@coreyc
Experienced customer service representative with a commitment to satisfaction.
United StatesWhat I'm looking for
With over 10 years of experience in the delivery and hospitality sectors, I am a dedicated Customer Service Representative focused on enhancing customer satisfaction and operational efficiency. My expertise lies in problem-solving, time management, and effective communication, which has allowed me to optimize delivery routes and foster strong community relationships.
Currently, I serve as a Mail Carrier for the United States Postal Service, where I ensure timely and accurate service while resolving customer inquiries. My previous roles as a Delivery Driver for Amazon and a Server at W Fort Lauderdale Hotel have further honed my skills in delivering exceptional customer service in fast-paced environments. I am eager to leverage my extensive experience and teamwork skills to contribute to a dynamic, customer-focused environment.
Experience
Work history, roles, and key accomplishments
Mail Carrier
United States Postal Service
Jan 2024 - Present (2 years 6 months)
Deliver mail efficiently, ensuring timely and accurate service to all customers. Resolve customer inquiries, enhancing satisfaction and trust while adhering to postal regulations.
Delivery Driver
Amazon
Jan 2020 - Jan 2024 (4 years)
Deliver packages timely while ensuring safety and efficiency, enhancing customer satisfaction. Adhere to navigation systems and safety protocols, maintaining high service standards.
Server / Food Runner
W Fort Lauderdale Hotel
Jan 2018 - Jan 2020 (1 year 11 months)
Delivered food orders accurately and efficiently in a fast-paced luxury hotel environment. Provided excellent customer service to enhance guest experience.
Technical Support Agent
Teleperformance
Jul 2015 - Aug 2017 (2 years 1 month)
Resolved technical issues, boosting customer satisfaction and team morale. Enhanced support processes, achieving measurable improvements in service delivery.
Education
Degrees, certifications, and relevant coursework
J.P. Taravella High School
High School Diploma, General Education
2011 - 2015
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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