Janae Briscoe

I am a highly organized customer-service and communications professional with a BA in English and experience in content editing, social media marketing, and administration.

I collaborate with organizations to build social presence through creating and editing content and managing Instagram, Facebook, Twitter, and LinkedIn. I have provided exceptional support via phone, email, and live chat in remote customer care roles.

My background includes emergency call-taking, de-escalation, pre-arrival CPR instructions, and accurate records management, alongside hands-on caregiving and household management.

I enjoy onboarding and training new team members and working with stakeholders to improve student and guest experiences. I seek a role that fosters continual growth and development where I can apply my communication, organization, and marketing skills.