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Monette Woolen

@monettewoolen

I manage social media, customer service, e-commerce, and high-engagement content.

What I'm looking for

I'm seeking a challenging role in customer service or social media where I can manage communities, create engaging content, support sales, and use analytics to improve performance.

I've managed social media accounts for A&E Customs and Elevate Mgmt, creating and editing high-engagement content, tracking platform analytics, responding to subscribers, and supporting PPV and B2B sales.

I've also led e-commerce operations at FlySales, including Shopify analytics, supply chain management, and product marketing content. My experience spans customer service, executive support, travel coordination, event photography, data entry, digital organization, and personal styling.

Experience

Work history, roles, and key accomplishments

EM

Current

Social Media Account Specialist

Current

Elevate Mgmt

Sep 2024 - Present (2 years)

Responds to subscriber messages and comments in a timely manner, handles PPV and B2B sales, and honors creators' boundaries and communication tones.

Customer Service Social Media Sales

Education

Degrees, certifications, and relevant coursework

YU

Youngstown State University

Bachelor of Liberal Arts, English, Communications

Bachelor of Liberal Arts with majors in English and Communications and a minor in Fashion Merchandising, completed in May 2017.

Tech stack

Software and tools used professionally

Shopify

Google Workspace

Canva

Meta Business Suite

Interested in hiring Monette?

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