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Jamie Chukwu

@jamiechukwu

Enthusiastic Customer Advisor focused on resolving issues and building loyalty.

United Kingdom
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What I'm looking for

I’m looking for a customer service position with strong career development, where I can keep resolving issues quickly and improving satisfaction. I want to grow into a managerial contact role and take on more responsibility over time.

I’m an exceptionally hard-working, highly focused, and practical Customer Advisor who thrives as a team player. I bring a warm, approachable presence, and I’m known for enhancing customer satisfaction through fast, effective issue resolution.

In customer-facing roles, I’ve increased customer retention and improved service quality by using insightful feedback and proactive assistance. I’m confident with tills and order accuracy, and I take pride in hygiene and cleanliness standards while keeping service smooth and welcoming.

I also enjoy hands-on, people-focused environments—supporting events, managing crowd flow, and assisting customers with clear guidance. I’m currently looking for a position with strong career development in customer service, with the goal of growing into a managerial contact role.

Experience

Work history, roles, and key accomplishments

IC

Cafe Volunteer

Ivy Café

Aug 2023 - Aug 2024 (1 year)

Took orders at the tills and delivered dishes to customers in a calm, warm manner. Supported opening/closing tasks, maintained hygiene standards, and cleaned tables using sanitising products.

CM

Bartender

Cargo Manchester

Jul 2023 - Jul 2023 (0 months)

Greeted customers and managed till operations to support accurate drink orders. Stocked drinks and ice, delivered beverages to tables, and maintained hygiene standards by sanitising workstations and cleaning up after closing.

Education

Degrees, certifications, and relevant coursework

BM

Backtowork - Manchester

Level 2 Digital Qualification in Cybersecurity, Cybersecurity

2026 -

Completed a Level 2 digital qualification in Cybersecurity. Covered emerging technologies, legal and ethical aspects, and methods for maintaining cybersecurity.

The Manchester College logoTC

The Manchester College

GCSE English Language, English Language

2019 -

Grade: Grade 2

Completed GCSE English Language (Pearson Edexcel). Achieved the listed grade of 2.

The Manchester College logoTC

The Manchester College

Functional Skills Mathematics (Level 1 & 2), Mathematics (Functional Skills)

2019 -

Completed Functional Skills Mathematics Level 1 & 2. Developed core mathematics skills aligned to the Functional Skills curriculum.

XM

Xaverian College Manchester

BTEC Level 1 Diploma in Vocational Studies, Vocational Studies

2016 -

Grade: Level 1 pass

Completed a BTEC Level 1 Diploma in Vocational Studies. Achieved a listed Level 1 pass.

TS

Trinity COFE High School

BTEC Principles of Applied Science, Applied Science

2015 -

Grade: Level 2 Pass (Level 1 & 2)

Studied BTEC Principles of Applied Science at Trinity COFE High School. Achieved the listed Level 2 pass (covering Level 1 & 2).

Salford University logoSU

Salford University

Bachelor of Arts (Honours) in Animation, Animation

2021 - 2023

Grade: GPA: 3rd

Studied BAHons Animation at Salford University. Completed the program with a GPA listed as 3rd.

Manchester College logoMC

Manchester College

Level 3 Motion Design & Animation, Motion Design & Animation

Completed an L3 qualification in Motion Design & Animation with a partnership at Flowcreative. Focused on building practical skills in motion design and animation.

Tech stack

Software and tools used professionally

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