Looking for a job

James User

@jamesuser38

Message

I reconcile transactions, train teams, and support compliant operations in fast-paced customer service environments.

United States

Message

What I'm looking for

I'm seeking an entry-level role where I can apply my analytical and organizational skills in operations, data reporting, financial compliance, or team support.

I've built 10 years of high-impact customer service experience while developing strengths in operations, team leadership, and financial compliance.

At RedstoneAmerican Grill, I train and onboard employees, organize onboarding documentation, and uphold compliance and service expectations.

I reconcile daily transactions, maintain accurate cash-handling procedures, and support financial controls and reporting requirements. I also resolve customer and employee issues professionally.

Previously at Bertucci’s Italian Restaurant, I managed multiple positions while meeting deadlines and building strong guest relationships through personalized service and communication.

Experience

Work history, roles, and key accomplishments

Current

Server, Lead Trainer, Supervisor

Current

Redstone American Grill

Sep 2023 - Present (3 years 1 month)

Trained and onboarded new employees, organized onboarding documentation, and ensured adherence to compliance and service expectations. Maintained accurate cash-handling procedures, reconciled daily transactions, and ensured compliance with financial controls and reporting requirements.

Training Onboarding Compliance Cash Handling Reconciliations Financial Control Customer Service Problem Solving

Server, Trainer

Bertucci's Italian Restaurant

Aug 2018 - Sep 2023 (5 years 1 month)

Managed multiple positions simultaneously while meeting deadlines and maintaining attention to detail. Built and maintained strong guest relationships through personalized service and effective communication.

Multitasking Time Management Customer Service Communication Skills Guest Relations