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James Streater

@jamesstreater

I coordinate high-volume operations, records, logistics, and customer service workflows with accuracy and calm prioritisation.

United Kingdom

Message

What I'm looking for

I'm seeking an office-based operational or administrative role where I can apply my organisational, systems, workflow coordination, and stakeholder communication skills.

At BoConcept, I coordinate daily store operations across scheduling, logistics, CRM records, case follow-up, reporting, and customer appointments. I also train and onboard staff, track operational targets, and coordinate social media and marketing schedules.

Previously at AHF, Neptune Home, and Fenwicks & Hornby, I managed high volumes of service requests, installation schedules, stock and warehouse coordination, aftersales support, and escalations. I keep records structured, priorities clear, and stakeholders informed in fast-paced environments.

I bring over 18 years of operational and administrative experience, with a calm, methodical approach to accuracy, systems, process documentation, and competing deadlines.

Experience

Work history, roles, and key accomplishments

Current

Store Operations Lead

Current

BoConcept

Jan 2024 - Present (2 years 8 months)

Coordinate daily operational workflows, including scheduling, logistics, and issue resolution. Maintain accurate CRM and customer records, produce weekly reports and forecasts, and deliver staff training and onboarding.