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James OngawanJO
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James Ongawan

@jamesongawan

Paid Ads & Performance Marketing Specialist at Send It Rising, matching CallRail calls to ServiceTitan jobs to show which channels produced paying work.

Indonesia
Message

At Send It Rising, I built a call attribution tool that matches CallRail, eLocal and Service Direct calls to ServiceTitan jobs, showing which channels produced paying work. I also analyze call logs and recordings alongside form leads to separate qualified leads from spam, wrong numbers and existing customers.

I run Google, Meta and Local Services Ads campaigns for lead generation, e-commerce and SaaS, with reporting that connects real leads and booked jobs to budget decisions. Across my work, I’ve managed paid ads for agencies and brands in the US, Australia, Singapore and the Netherlands, and use Claude to spot patterns before verifying them against the raw data.

Experience

Work history, roles, and key accomplishments

SR

SEO & Paid Ads Specialist

Send It Rising

Jan 2023 - Jan 2026 (3 years)

Delivered monthly performance reports for up to 15 clients across Google Ads, LSA, Facebook, Pinterest and Yelp, with month-over-month comparisons and plain-English summaries. Analyzed CallRail call logs and recordings to separate qualified leads from spam, and built a call attribution tool matching calls to ServiceTitan jobs.

BS

Paid Ads Strategist

Bav Studios

Jan 2022 - Jan 2023 (1 year)

Managed Facebook and Google Ads with spend up to $25K per month per account for DTC, SaaS and other businesses, consistently hitting target cost per lead and strong ROAS. Directed the creative team on fresh creatives for high-ticket products, keeping a steady testing pipeline.

IM

Google Ads Manager

Igloo Media

Jan 2020 - Jan 2022 (2 years)

Delivered strong ROAS and CPA for clients, including e-commerce accounts with large, complex product catalogs. Scaled client accounts from four-figure to five-figure monthly ad spend while keeping them profitable, and managed client relationships with regular performance insights.

MA

Marketing Manager

Maiden

Jan 2018 - Jan 2020 (2 years)

Oversaw marketing operations across all online channels. Mentored and trained the team in SEO, SEM and social media marketing, and ran SEO strategies that reached page-one Google rankings for multiple target keywords.

AM

Media Buyer

Alpha Media

Jan 2016 - Jan 2018 (2 years)

Worked with performance-based CPA networks to find and scale profitable offers. Mentored junior media buyers on research angles, ad copy and creatives, and ran structured testing and optimization on Facebook, tracked with Voluum.

Education

Degrees, certifications, and relevant coursework

SU

St John's University

Bachelor's Degree, Accounting

Studied Accounting at St John's University in New York, USA.

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