Open to opportunities

JAMES KIMANI PHILIP

@jameskimaniphilip

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Dedicated hub operations and customer service professional skilled in data entry.

Kenya

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What I'm looking for

I seek a role in operations or customer service where I can apply inventory, data-entry, and team collaboration skills to improve service and efficiency.

I am a dedicated operations and customer-service professional with hands-on experience coordinating hub activities, registering and training farmers, and supporting inventory management to maintain product availability and service quality.

I bring strong time-management, data-entry, and team-collaboration skills demonstrated across roles in hub coordination, communications, and kitchen stewardship, plus formal training in IT management, networking, and salesmanship.

Experience

Work history, roles, and key accomplishments

Kitchen Steward

Tana Grand Resort

Apr 2023 - Jul 2023 (3 months)

Maintained kitchen hygiene by washing and sanitizing dishes and equipment, managing waste disposal, and supporting kitchen staff with supplies and organization.

Time Management Teamwork

Hub Coordinator

Bura Tana

Oct 2022 - Jan 2023 (3 months)

Coordinated farmer registration, training and purchases, assisted in managing inventory levels and tracking product availability to support hub operations.

Inventory Management Data Entry Customer Service Time Management Training Reporting

Communication Team Member

Bura Tana

Aug 2021 - Jan 2022 (5 months)

Performed day-to-day customer-facing duties, resolved customer issues to improve satisfaction, and contributed ideas to enhance team performance.

Customer Service Communication Problem Solving Team Collaboration Data Entry Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

Alison

Diploma in Information Technology Management, Information Technology

2022 - 2022

Activities and societies: Fundamentals of Human-Computer Information Retrieval; Computer Networking - Local Area Network and the OSI Model

Completed online diploma and certificate courses in information technology management, human-computer information retrieval, and computer networking in 2022.