Mary Thuita
@marythuita
Detail-oriented operations professional with strong communication skills.
What I'm looking for
I am a highly organized and detail-oriented professional with a strong background in operations management and customer service. My experience spans roles in document processing and hospitality, where I have honed my skills in communication, time management, and maintaining accurate records. I am eager to apply my administrative skills and interpersonal communication abilities to contribute to a dynamic team.
In my recent position as a Registration & Document Clerk at Alliance Global in Dubai, I managed and organized documents, ensuring timely processing and compliance with regulations. I assisted clients by answering inquiries and providing information about services, working collaboratively with colleagues to ensure smooth operations. My ability to handle sensitive information with care has been a key aspect of my role.
Previously, I served as an Operations Assistant Intern at Amboseli Serena Safari Lodge, where I helped manage staff tasks and ensured that hotel services were delivered on time. I responded to guest requests and solved problems to ensure a pleasant stay for all guests. My experience in both administrative and hospitality settings has equipped me with a versatile skill set that I am excited to bring to my next opportunity.
Experience
Work history, roles, and key accomplishments
Registration & Document Clerk
Alliance Global
Oct 2021 - Oct 2024 (3 years)
Managed and organized documents, ensuring timely processing and accurate records. Assisted clients by answering inquiries and providing information about services. Collaborated with colleagues and management to ensure smooth operations while handling sensitive information in compliance with regulations.
Operations Assistant/Intern
Amboseli Serena Safari Lodge
Jan 2020 - Jun 2021 (1 year 5 months)
Assisted in managing staff tasks and ensuring timely delivery of hotel services. Responded to guest requests, solved problems, and ensured a pleasant stay for guests. Handled guest check-ins/outs and reservations while supporting smooth hotel operations.
Education
Degrees, certifications, and relevant coursework
Gretsa University
GED, Hospitality Management
2020 - 2021
Activities and societies: Assisted with guest check-ins/outs, reservations, and ensured smooth hotel operations.
Studied Hospitality Management, focusing on operations within the hospitality industry, including guest services and hotel management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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