Open to opportunities

Fredrick Mutiso

@fredrickmutiso

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Results-oriented professional with expertise in operations and data management.

Kenya

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What I'm looking for

I am seeking a role that offers opportunities for growth, teamwork, and the chance to make a significant impact in operations and customer service.

I am a competent and results-oriented professional with over 2 years of experience in warehousing operations management, data management, sales and marketing, and customer relationship management. My background has equipped me with strong presentation, training, and report writing skills, enabling me to effectively manage customer service and administration functions to ensure smooth day-to-day operations.

In my current role as an Assistant Service Delivery Coordinator at Fargo Courier and Logistics, I oversee daily operations, manage inventory, and ensure timely dispatch of supplies. I have successfully implemented customer service management strategies that have increased brand awareness and sales revenue. My proficiency in SAP software and Microsoft Office applications allows me to handle data analysis and client databases efficiently, ensuring high levels of accuracy and integrity in my work.

Experience

Work history, roles, and key accomplishments

Current

Assistant Service Delivery Coordinator

Current

Fargo Courier And Logistics

Jan 2022 - Present (3 years 6 months)

Oversaw daily operations in the collection centre, coordinating receipt and dispatch. Managed inventory, including recording transactions, entering supply details into SAP, and reconciling stock.

Inventory Management SAP Data Entry Customer Relationship Management

Intern - Department of Agriculture

Narok County Government

May 2019 - Dec 2019 (7 months)

Collected and maintained agricultural databases, improving data quality through verification and assessments. Analyzed agricultural data, tracked project expenditures, and prepared monthly and quarterly reports.

Data Collection Database Management Data Analysis Project Tracking Report Writing

Education

Degrees, certifications, and relevant coursework

Maasai Mara University

BSc Agricultural Economics and Resource Management, Agricultural Economics and Resource Management

Grade: 2nd Class Upper Division

Activities and societies: Active Member of Entrepreneurship Act on Us Kenya (ENACTUS- Kenya).

Completed a Bachelor of Science in Agricultural Economics and Resource Management, graduating with a 2nd Class Upper Division. The curriculum covered economic principles applied to agriculture and natural resource management.

Munyuni Mixed Secondary School

Kenya Certificate of Secondary Education, General Studies

Attended Munyuni Mixed Secondary School and obtained the Kenya Certificate of Secondary Education. This foundational education prepared for further academic pursuits.