Jamal Jones

Developed a reporting system that improved data accuracy by 75% and reduced bottlenecks for engineering teams. Created an Identity Analytics program from the ground up in under six months, enhancing how the Firm accessed and used insights from identity data.

Led six programs covering documentation, architecture, analytics, training, and tooling, resulting in $30K in operational savings. Collaborated with engineering and business teams to automate operational workflows, reducing unnecessary workload efforts to complete deliverables.

Piloted identity process improvements that later scaled into cross-functional programs. Designed onboarding and cross-tenant access strategies for internal and external client organizations.

Launched automation for MFA governance, saving $37K annually. Supported IAM operations for Deloitte’s enterprise environment, aligning identity lifecycle with compliance frameworks.

Updated identity systems to meet regulatory standards, raising compliance from 57% to 98%. Enhanced IAM processes and provisioning logic to support compliance and system adaptability based on regulations by Center for Medicare and Medicaid Services (CMS).

Managed large-scale Identity systems focusing on data structure, policy alignment, and stakeholder coordination. Led a compliance improvement project delivering $250K in annual operational cost savings.

Studied Digital Media and Web Development, gaining foundational knowledge in web technologies and digital content creation. Developed skills in various aspects of digital media, preparing for a career in technology.