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Jamaal-Courtney Smith

@jamaal-courtneysmith

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I coordinate operations, onboarding, logistics, documentation, and event delivery.

United Kingdom

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What I'm looking for

I'm seeking remote operations or administrative coordination work where I can support onboarding, scheduling, documentation, supplier communication, and client tracking while improving practical workflows.

I've coordinated operations at Lush Cosmetics and co-run live events through Anubis Records / Anubis Events, keeping suppliers, contractors, documentation, schedules and stakeholders moving.

As Warehouse Manager for Lush's R&D Flagship Unit, I managed daily workstreams, contractor onboarding, supplier invoices and operational records using Google Drive, Sheets and Docs. I also prepared presentations and resolved workflow issues while balancing competing requirements.

Across 20–25 live events, I coordinated venues, artists, agencies, travel, hospitality, running orders and teams of 5–8. I co-managed budgets up to £9,000, handled sensitive issues discreetly, and helped deliver an event that sold around 900 tickets.

I'm now focused on remote operations or administrative coordination work, bringing practical client-tracking and onboarding projects, customer service experience, and strong documentation habits.

Experience

Work history, roles, and key accomplishments

Carpenter, New Build Construction

Various UK Sites

Aug 2025 - May 2026 (9 months)

Delivered first and second fix carpentry independently to tight site deadlines, maintaining quality, safety and professional standards.

Carpentry Construction Quality Assurance Safety Compliance

Paint Sprayer and Prepper

Kirolite (Sunseeker Yachts)

Jul 2024 - May 2025 (10 months)

Worked in yacht manufacturing, delivering preparation and paint-spraying work with attention to detail and collaborating with colleagues to meet production deadlines and quality standards.

Spraying Surface Preparation Attention To Detail Teamwork Deadline Driven

Co-Founder, Events Organiser and Artist Liaison

Anubis Records / Anubis Events

Jan 2018 - Dec 2024 (6 years 11 months)

Jointly planned and delivered approximately 20–25 live events, coordinating venues, suppliers, artists and agencies from initial enquiry through to event delivery. Managed proposals, artist availability, fee negotiation, contracts and deposits, maintaining booking records and following up outstanding confirmations across concurrent engagements.

Event Planning Vendor coordination Artist Management Contract Negotiation Budget Management Ticketing Social Media Marketing Stakeholder Communication

Warehouse Manager, R&D Flagship Unit

Lush Cosmetics

Jan 2019 - Dec 2023 (4 years 11 months)

Coordinated daily operations across multiple workstreams involving internal teams, suppliers, contractors, documentation and deadlines. Prepared contractor onboarding documentation, monitored requirements and followed up outstanding actions through to completion.

Operations Coordination Contractor Onboarding Supplier Management Invoice Tracking Documentation Google Workspace Stakeholder Communication

Carpenter and Project Coordinator

Lush Cosmetics

Jan 2018 - Dec 2019 (1 year 11 months)

Delivered UK-wide shop fits as part of a four-person carpentry team, coordinating materials, suppliers, logistics and schedules. Managed mock-up shop design, scheduling and build activity across concurrent projects.

Carpentry Project Coordination Logistics Scheduling Shopfitting

Stock Supervisor, Goods In and Goods Out

Lush Cosmetics

Jan 2016 - Dec 2018 (2 years 11 months)

Supervised domestic and international deliveries and freight, coordinating supplier documentation, invoicing and logistics. Maintained delivery records and communications using Google Workspace.

Inventory Management Logistics Supplier Documentation Invoicing Google Workspace

Production Assistant

Lush Cosmetics

Jan 2015 - Dec 2016 (1 year 11 months)

Consistently met or exceeded weekly production KPIs in a high-output manufacturing environment.

Production KPI Achievement Manufacturing

Sales Assistant

Clarks

Jun 2014 - Jul 2015 (1 year 1 month)

Provided customer service and product advice in a busy city-centre store, responding to diverse customer needs and working towards individual sales KPIs in a team of 7–8.

Customer Service Sales Product Knowledge Teamwork

Education

Degrees, certifications, and relevant coursework

Coddy

Prompt Engineering Fundamentals, Prompt Engineering

Completed a course on prompt engineering fundamentals, covering clear prompts, system roles, constraints, tokens, context windows, output formatting, and prompt refinement.

Anthropic Academy

Claude 101, Prompt Engineering

Completed a course on practical prompting, output review, Projects, Artifacts, Skills, connected tools, and research workflows.

Great Learning

Prompt Engineering for ChatGPT, Prompt Engineering

Completed a course on prompt engineering for ChatGPT, covering prompt templates, few-shot examples, response controls, tokenisation, and structured evaluation of AI outputs.