jalen brown
@jalenbrown
Hospitality and retail customer-service leader keeping high-volume shifts running smoothly and guests taken care of.
United StatesWhat I'm looking for
I’ve built my career helping people and supporting busy teams in hospitality, retail, and customer service—serving guests, leading a team, prepping for high-volume shifts, and solving problems on the spot.
At The Pelicans Room I prepare ingredients and keep the bar stocked, organized, and clean for fast, efficient service. At Spinx Co. I led daily store operations, coached team members, built shift schedules, and handled customer concerns to keep service and safety standards on track.
Experience
Work history, roles, and key accomplishments
Barback
The Pelicans Room
Feb 2024 - Present (2 years 6 months)
Prepared fresh ingredients and kept the bar stocked and organized during busy hours. Worked closely with bartenders and servers to create a positive guest experience.
Photographer
Freelance
Dec 2019 - Present (6 years 8 months)
Scheduled photography sessions and communicated with clients from booking through delivery. Edited and delivered professional-quality photos on time.
Shift Supervisor
Spinx Co.
Apr 2024 - Dec 2024 (8 months)
Led daily store operations, coached team members, and created shift schedules. Handled customer concerns professionally and ensured store met company standards.
Barback / Bartender
Tom's Watch Bar
Mar 2022 - Jan 2024 (1 year 10 months)
Supported bartenders during high-volume events, prepared beverages, and restocked supplies. Provided friendly customer service and completed opening and closing responsibilities.
Customer Service Associate
Goodwill Industries
Oct 2019 - Mar 2020 (5 months)
Helped customers locate merchandise, processed purchases accurately, and organized merchandise. Assisted with donation processing.
Cashier
Target
Nov 2018 - Jan 2019 (2 months)
Processed transactions quickly and accurately during busy shopping periods. Provided friendly service and assisted customers with questions.
Education
Degrees, certifications, and relevant coursework
Wauwatosa West High School
High School Diploma, General Studies
High School Diploma from Wauwatosa West High School, graduated in June 2018.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring jalen?
You can contact jalen and 90k+ other talented remote workers on Himalayas.
Message jalenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
