Jaki Michalski
@jakimichalski
I build operating rhythms and executive insights that drive confident decisions.
What I'm looking for
At myHealthTeam – Swoop, I partner with Marketing, Product, and Finance leaders across 45+ digital communities to guide planning, prioritization, performance reviews, and resource allocation.
I turn complex performance inputs into clear executive narratives, recommendations, and reporting frameworks that improve visibility into acquisition efficiency and operational health. I've also created repeatable planning and review rhythms, aligned teams on channel strategy and roadmap tradeoffs, and mentored colleagues in structured thinking and stakeholder management.
Previously at Pearson and Sonder, I supported commercial, marketing, growth, and marketplace leaders with KPI frameworks, performance analysis, investment prioritization, and strategic recommendations. I'm motivated by bringing clarity to complex decisions and helping cross-functional teams execute against shared priorities.
Experience
Work history, roles, and key accomplishments
Marketing Operations & Strategy Lead
Swoop
May 2022 - Present (4 years 4 months)
Acted as a strategic operations partner to Marketing, Product, and Finance leadership across 45+ digital communities, supporting planning, prioritization, and performance reviews. Designed and maintained executive reporting frameworks to improve visibility into acquisition efficiency and operational health.
Education
Degrees, certifications, and relevant coursework
Texas State University
Bachelor of Science, Applied Mathematics
Grade: Summa Cum Laude
Graduated Summa Cum Laude with a Bachelor of Science in Applied Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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