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Jakieya ButlerJB
Open to opportunities

Jakieya Butler

@jakieyabutler

I am an experienced content moderator ensuring community safety and delivering reliable customer service.

United States
Message

What I'm looking for

I seek a stable role where I can apply content moderation, customer service, and caregiving skills within a collaborative team, clear policies, and opportunities to grow in safety, compliance, and technical support.

I am a content moderator at TELUS International, moderating text, images, video and audio to enforce community guidelines and local regulations with attention to detail and policy accuracy.

Previously, I supported customers and operations across sales, logistics and caregiving roles—handling scheduling and transportation booking, technical support, order picking, and direct resident care including ADLs and medication assistance.

I bring dependable teamwork, fast learning, First Aid and CPR certifications, strong data entry and telecommunication skills, and a focus on safety and compliance in every role.

Experience

Work history, roles, and key accomplishments

LH

Caregiver

Legacy House of Centennial Hills

May 2020 - May 2021 (1 year)

Provided hands-on care including ADLs, regular turning/changes every two hours, and laundry to maintain resident comfort and hygiene. Communicated observations to med techs and caregiving team to support resident care plans.

LO

Customer Service Representative

LogistiCare

Oct 2019 - May 2020 (7 months)

Provided telephone customer service to book, schedule, cancel, and modify transportation reservations while entering accurate data into portals. Managed inbound and outbound calls to support client logistics.

MG

Caregiver

Mayberry Gardens

Dec 2018 - Jul 2019 (7 months)

Assisted residents with ADLs, meal preparation and feeding, laundry, and medication distribution on schedule to support daily living needs. Ensured resident safety and comfort through routine care tasks.

Olive Garden logoOG

Busser

Olive Garden

Aug 2018 - Nov 2018 (3 months)

Maintained clean and sanitized restaurant tables and dining areas, supported customer service needs, and performed floor cleaning tasks to uphold service standards. Assisted team to ensure timely table turns.

Tropical Smoothie Cafe logoTC

Team Member

Tropical Smoothie Cafe

Feb 2018 - Jul 2018 (5 months)

Managed cashier operations, prepared and served smoothies and food, and maintained cafe cleanliness while delivering friendly customer service. Handled food storage and prep following safety standards.

Education

Degrees, certifications, and relevant coursework

LS

Legacy High School

High School Diploma, General Studies

2012 - 2016

Completed High School Diploma at Legacy High School in Las Vegas, NV (August 2012–June 2016).

Tech stack

Software and tools used professionally

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Jakieya Butler - Content Moderator - TELUS International | Himalayas