Jakieya Butler
@jakieyabutler
I am an experienced content moderator ensuring community safety and delivering reliable customer service.
What I'm looking for
I am a content moderator at TELUS International, moderating text, images, video and audio to enforce community guidelines and local regulations with attention to detail and policy accuracy.
Previously, I supported customers and operations across sales, logistics and caregiving roles—handling scheduling and transportation booking, technical support, order picking, and direct resident care including ADLs and medication assistance.
I bring dependable teamwork, fast learning, First Aid and CPR certifications, strong data entry and telecommunication skills, and a focus on safety and compliance in every role.
Experience
Work history, roles, and key accomplishments
Moderate social media content (text, images, video, audio) to ensure compliance with community guidelines and local regulations, escalating violations as required. Maintain quality and consistency across reviews while meeting throughput targets.
Picker
Fanatics, Inc
Sep 2021 - Feb 2022 (5 months)
Scanned products and placed items into assigned totes, supporting order fulfillment and warehouse flow. Maintained accuracy and throughput during shift operations.
Assisted business customers with mobility needs, provided technical support, and closed commission-based sales offers to meet targets. Delivered customer-focused solutions while handling inbound inquiries.
Caregiver
Legacy House of Centennial Hills
May 2020 - May 2021 (1 year)
Provided hands-on care including ADLs, regular turning/changes every two hours, and laundry to maintain resident comfort and hygiene. Communicated observations to med techs and caregiving team to support resident care plans.
Customer Service Representative
LogistiCare
Oct 2019 - May 2020 (7 months)
Provided telephone customer service to book, schedule, cancel, and modify transportation reservations while entering accurate data into portals. Managed inbound and outbound calls to support client logistics.
Caregiver
Mayberry Gardens
Dec 2018 - Jul 2019 (7 months)
Assisted residents with ADLs, meal preparation and feeding, laundry, and medication distribution on schedule to support daily living needs. Ensured resident safety and comfort through routine care tasks.
Busser
Olive Garden
Aug 2018 - Nov 2018 (3 months)
Maintained clean and sanitized restaurant tables and dining areas, supported customer service needs, and performed floor cleaning tasks to uphold service standards. Assisted team to ensure timely table turns.
Team Member
Tropical Smoothie Cafe
Feb 2018 - Jul 2018 (5 months)
Managed cashier operations, prepared and served smoothies and food, and maintained cafe cleanliness while delivering friendly customer service. Handled food storage and prep following safety standards.
Sales Associate
The North Face
Sep 2016 - Feb 2017 (5 months)
Provided retail sales and customer service, managed cashier duties, and performed stocking and store sanitation to support store operations. Assisted customers with product selection to drive sales.
Education
Degrees, certifications, and relevant coursework
Legacy High School
High School Diploma, General Studies
2012 - 2016
Completed High School Diploma at Legacy High School in Las Vegas, NV (August 2012–June 2016).
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Jakieya?
You can contact Jakieya and 90k+ other talented remote workers on Himalayas.
Message JakieyaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
