Donna Alvarez
@donnaalvarez
Detail-oriented professional with strong communication and problem-solving skills.
What I'm looking for
I am an organized and detail-oriented self-starter with a proven track record in coaching and mentoring teams. My experience as a Social Media Content Moderator at TELUS allowed me to achieve the highest content puller status for five consecutive months, showcasing my ability to manage time effectively and work independently. I thrive in collaborative environments, where I can leverage my strong communication and problem-solving skills to develop innovative solutions.
Prior to my role at TELUS, I worked as a Caregiver at Helping Hands Home Care, where I assisted clients with their daily necessities, ensuring their comfort and well-being. My attention to detail and strong time management skills were essential in logging hours worked and maintaining accurate records. Additionally, my experience as a Receptionist at Clark Pest Control honed my organizational skills, as I overhauled a disorganized filing system to enhance office efficiency and customer service.
Experience
Work history, roles, and key accomplishments
Social Media Content Moderator
TELUS
Jan 2021 - Apr 2023 (2 years 3 months)
Moderated client's media, achieving the highest content puller status for 5 months in a row by managing time effectively and working independently. Collaborated in a team setting to develop solutions, demonstrating strong communication and problem-solving skills.
Caregiver
Helping Hands Home Care
Jan 2017 - May 2020 (3 years 4 months)
Assisted clients with daily necessities such as bathing, cooking, and cleaning, ensuring their comfort and well-being. Logged daily hours worked for both myself and clients into company spreadsheets, maintaining accurate records and improving efficiency.
Receptionist
Clark Pest Control
Jan 2010 - Nov 2014 (4 years 10 months)
Enhanced office efficiency and customer service by overhauling a previously haphazard filing system, improving organization and accessibility. Scheduled appointments based on customer needs, ensuring timely and accurate coordination.
Education
Degrees, certifications, and relevant coursework
James Lick High School
High School Diploma, General Studies
Completed high school education at James Lick High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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