Open to opportunities

jakeline santos

@jakelinesantos

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Bilingual UCLA Spanish & Community & Culture graduate focused on translation and language access.

United States

Message

What I'm looking for

I’m looking for translation and language access work where I can bridge language gaps with Spanish/English expertise, cultural fluency, and human-reviewed AI workflows—supporting outreach, accessibility, and clear communication in multicultural, community-centered environments.

I’m a Bilingual UCLA graduate (June 2025) in Spanish and Community & Culture, with a strong focus on translation and language access. I’ve built my foundation through relevant coursework in Bilingualism, Language and Identity, Spanish for the Professions, and research authored as two papers on Latinx identity and language access in L.A. communities.

In my internships, I created bilingual content to improve accessibility and outreach, conducted community outreach via phone and in-person events, and translated and transcribed English content into Spanish for educational accessibility. I also manage AI-assisted transcription platforms with always-on human review for tone and accuracy, and I’ve supported interpretation and document translation for family members in medical, legal, and educational settings since 2009—bringing lived experience, cultural fluency, and a clear, patient communication style.

Experience

Work history, roles, and key accomplishments

Social Media & Community Outreach Intern

COFEM

Created bilingual social media content to improve accessibility and outreach. Conducted community outreach via phone and in-person events and supported culturally relevant programming for Spanish-speaking families.

Bilingual Content Creation Community Outreach Social Media Accessibility event support

Administrative Assistant (Family Business)

Family Business

Handled inbound phone and messages for two small family-owned businesses and provided bilingual support for Spanish-speaking customers. Maintained monthly financial records, supported scheduling and customer support, and translated inquiries and documents between English and Spanish.

Bilingual Customer Support Administrative Assistance Spanish English Translation Scheduling Customer Service Bookkeeping Document Management

Translation and Transcription Intern

3Strands Global Foundation

Transcribed and translated English content into Spanish to support educational accessibility. Produced Spanish voiceovers for digital training modules and managed AI-assisted transcription workflows with human review for tone and accuracy.

Translation (English To Spanish)Transcription Localization

Education

Degrees, certifications, and relevant coursework

University of California, Los Angeles (UCLA)

Bachelor of Arts, Spanish and Community and Culture

Earned a B.A. in Spanish and Community and Culture from UCLA, with relevant coursework including bilingualism, language and identity, and Spanish for the professions. Authored two papers on Latinx identity and language access in L.A. communities.