Open to opportunities

Jake Kowal

@jakekowal

Message

I drive guest sales, lead job-site operations, and build strong customer relationships.

United States

Message

What I'm looking for

I'm looking to transition my operations, customer service, sales, and team-building experience from hospitality and hotel liquidation into a corporate setting where I can work with people and bridge generational gaps.

I've supported high-volume guest experiences at Eclipse di Luna, building rapport, managing reservations through OpenTable, and increasing food and beverage sales through upselling.

At Atlanta Hotel Liquidations, I oversee job-site labor, inventory, shipments, product marketing, and donations while improving daily operational efficiency. With eight years in hotel renovation and liquidation, plus front-desk experience at Studio 1 Salon, I bring customer service, strategic planning, and team leadership into corporate-facing environments.

Experience

Work history, roles, and key accomplishments

Current

Server

Current

Eclipse di Luna

Jan 2025 - Present (1 year 7 months)

Engages with guests to build rapport and encourage future visits. Maintains professionalism and efficiency in a high-volume environment, producing high sales through up-selling.

Customer Service Upselling Sales Teamwork

Current

On Site Supervisor

Current

Atlanta Hotel Liquidations

Jan 2023 - Present (3 years 7 months)

Oversaw daily operations and strategized efficiency by managing job-site laborers. Managed handling, marketing, and donation of products, and coordinated retrieval and documentation of shipments.

Strategic Planning Team Management Inventory Management Logistics Marketing