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Jake Brenner

@jakebrenner

I grow B2B accounts through high-touch service, operations coordination, and rapid issue resolution.

United States
Message

What I'm looking for

I'm looking to build and retain high-value B2B client relationships while coordinating operations, resolving complex issues, and delivering reliable, high-touch customer service.

I've managed 40+ national B2B accounts at Logistimax LLC representing more than $3.5M in annual revenue, generating $1.5M annually through strategic account management, relationship building, and rapid issue resolution.

I coordinate service across more than 150 carriers in North America, using logistics technology, load boards, and internal systems to match resources to customer needs. My operational focus helped maintain a 98% on-time delivery rate while supporting retention, repeat business, and referrals.

Previously, at Stephen Gould Corporation, I supported key client accounts in a packaging and shipping distribution business with over $1 billion in annual sales. I coordinated inventory, order fulfillment, scheduling, cross-functional communication, and client issue resolution.

I've also built customer-facing businesses as an entrepreneur with Charleston Bike Taxi and as a co-founder of Storage Scholars' College of Charleston operation, where I organized moving logistics, led student teams, and managed customer communication during peak periods.

Experience

Work history, roles, and key accomplishments

CT

Entrepreneur

Charleston Bike Taxi

Jun 2021 - Jun 2026 (5 years)

Operated an independent commission-based business while attending college full time. Became one of the company's top revenue-producing drivers through exceptional customer service and local market knowledge, building a loyal client base for weddings, events, and tourism.

LL

National Account Manager

Logistimax LLC

Apr 2023 - Jan 2026 (2 years 9 months)

Managed a portfolio of 40+ national B2B accounts representing over $3.5M in annual revenue while maintaining strong customer satisfaction and retention. Generated $1.5M in annual revenue through strategic account management and rapid problem resolution, achieving a 98% on-time delivery rate.

SC

Client Success Associate

Stephen Gould Corporation

May 2019 - Aug 2022 (3 years 3 months)

Supported key client accounts for a packaging and shipping distribution company with over $1 billion in annual sales. Coordinated operations functions involving inventory, order fulfillment, and scheduling, and supported account management by addressing client needs and resolving issues.

SS

Campus Co-Founder

Storage Scholars

Aug 2020 - May 2022 (1 year 9 months)

Co-founded the College of Charleston operation, organized moving logistics, and led student teams. Managed customer communication and resolved service issues to maintain high customer satisfaction, coordinating scheduling and operations during peak move-in and move-out periods.

Education

Degrees, certifications, and relevant coursework

College of Charleston logoCC

College of Charleston

Bachelor of Science, Supply Chain Management

Bachelor of Science in Supply Chain Management with a minor in Environmental Studies.

Tech stack

Software and tools used professionally

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