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JAKARA BROWN

@jakarabrown

Project Manager leveraging agile delivery, client service, and technical problem-solving.

United States
Message

What I'm looking for

I’m looking for a project-driven role where I can lead agile delivery, communicate clearly with customers and teams, and solve problems quickly—while building accountability through meticulous planning and efficient execution.

I’m a Project Manager who delivers projects on time and within budget while maintaining quality standards. I bring a collaborative, communication-driven approach to leadership, ensuring stakeholders stay aligned from planning through execution.

In my most prominent role as Project Manager at Pure Process LLC. / Southern Water, I led cross-functional teams and used agile development methodologies to enhance efficiency. I developed project plans with timelines, resource allocation, and risk mitigation strategies, and I managed schedules, milestones, and priorities as needs shifted to meet client expectations.

I also strengthen delivery through hands-on client service and administrative precision. As a Front Counter Associate, I provided expert support, collaborated with warehouse and sales teams for timely fulfillment using Data Integrity practices, and handled cash management with accuracy and security using P21 and daily bank deposits.

Earlier roles reinforced compliance, confidentiality, and technical issue resolution. As a Financial Forms Processor, I approved or denied 401(K) beneficiary and death certificate applications using tools including IBM Navigator and Salesforce within Amazon Workspace (VDI), while maintaining daily production quotas. I’m committed to meticulous planning and execution with efficiency and accountability.

Experience

Work history, roles, and key accomplishments

IT
Current

Financial Forms Processor

Instant Teams

May 2025 - Present (1 year 2 months)

Processed 401(k) beneficiary updates and death certificates for federal employees while meeting daily production quotas. Reviewed and approved or denied beneficiary designations and death certificates using IBM Navigator and Salesforce in Amazon WorkSpaces (VDI).

PS

Front Counter Associate

Pool Equipment & Supply

Sep 2023 - Jun 2024 (9 months)

Provided customer service and expert guidance while supporting sales and warehouse fulfillment. Managed cash transactions accurately and securely using P21, including daily bank deposits and data integrity practices.

PL

Project Manager

Pure Process LLC

Dec 2017 - Dec 2022 (4 years 11 months)

Led cross-functional projects to deliver on time and within budget using agile methodologies to improve efficiency. Coordinated customer-manufacturer communication, managed project schedules and milestones, and created quotes, sales orders, purchase orders, and invoices.

Education

Degrees, certifications, and relevant coursework

Alabama A&M University logoAU

Alabama A&M University

Bachelor of Science, Civil Engineering

2015 -

Earned a Bachelor of Science in Civil Engineering from Alabama A&M University.

Tech stack

Software and tools used professionally

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