JAKARA BROWN
@jakarabrown
Project Manager leveraging agile delivery, client service, and technical problem-solving.
What I'm looking for
I’m a Project Manager who delivers projects on time and within budget while maintaining quality standards. I bring a collaborative, communication-driven approach to leadership, ensuring stakeholders stay aligned from planning through execution.
In my most prominent role as Project Manager at Pure Process LLC. / Southern Water, I led cross-functional teams and used agile development methodologies to enhance efficiency. I developed project plans with timelines, resource allocation, and risk mitigation strategies, and I managed schedules, milestones, and priorities as needs shifted to meet client expectations.
I also strengthen delivery through hands-on client service and administrative precision. As a Front Counter Associate, I provided expert support, collaborated with warehouse and sales teams for timely fulfillment using Data Integrity practices, and handled cash management with accuracy and security using P21 and daily bank deposits.
Earlier roles reinforced compliance, confidentiality, and technical issue resolution. As a Financial Forms Processor, I approved or denied 401(K) beneficiary and death certificate applications using tools including IBM Navigator and Salesforce within Amazon Workspace (VDI), while maintaining daily production quotas. I’m committed to meticulous planning and execution with efficiency and accountability.
Experience
Work history, roles, and key accomplishments
Financial Forms Processor
Instant Teams
May 2025 - Present (1 year 2 months)
Processed 401(k) beneficiary updates and death certificates for federal employees while meeting daily production quotas. Reviewed and approved or denied beneficiary designations and death certificates using IBM Navigator and Salesforce in Amazon WorkSpaces (VDI).
Front Counter Associate
Pool Equipment & Supply
Sep 2023 - Jun 2024 (9 months)
Provided customer service and expert guidance while supporting sales and warehouse fulfillment. Managed cash transactions accurately and securely using P21, including daily bank deposits and data integrity practices.
Staffing Assistant
The Onin Group
May 2023 - Aug 2023 (3 months)
Conducted pre-employment screening, including background checks and drug tests, to ensure policy compliance. Managed administrative tasks such as data entry, payroll processing, onboarding pre-training, and corrective actions with a focus on confidentiality.
Project Manager
Pure Process LLC
Dec 2017 - Dec 2022 (4 years 11 months)
Led cross-functional projects to deliver on time and within budget using agile methodologies to improve efficiency. Coordinated customer-manufacturer communication, managed project schedules and milestones, and created quotes, sales orders, purchase orders, and invoices.
Education
Degrees, certifications, and relevant coursework
Alabama A&M University
Bachelor of Science, Civil Engineering
2015 -
Earned a Bachelor of Science in Civil Engineering from Alabama A&M University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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