At Torc Robotics, I led UX research strategy for a 15-person product team, established a UX metrics framework, and built user recruiting pipelines. My field observations and workflow audits with annotation teams cut processing time by 33%.
At UMass Amherst, I conducted funded, IRB-approved mixed-methods studies of autonomous systems and published eight peer-reviewed papers. At Motional, I assessed autonomous vehicle operator cognitive load and situational awareness; interface changes raised operator accuracy by 12%.
